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BACCABANK

Multi-service network · 7 days a week

A network open from morning to night

Every branch brings together two business lines — commercial and community banking, and ASA-H insurance, both digital and assisted — with a morning service, a night service and a digital platform available around the clock.

Network

6 points of service, 2 countries

Our branches in the South and the North handle every type of transaction. The Jacksonville office serves the diaspora for money transfers and remote account opening.

Filter by region

6 points of service shown

  • Coordination office

    La Prise — CAPAC office

    AddressLocal Aida, CAPAC, La Prise, Camp-Perrin, Sud
    Opening hoursMon – Fri: 8 a.m. – 2 p.m.
    Phone+509 4776-4671+509 4922-3857

    Deposits · Withdrawals · Agricultural loans · Membership

  • Branch

    Les Cayes

    AddressRue Geffrard, Les Cayes, Sud
    Opening hoursMon – Fri: 8 a.m. – 3 p.m. · Sat: 8 a.m. – 12 p.m.
    Phone+509 4492-8819

    All transactions · Cards · Zantray

  • Executive office

    Cap-Haïtien

    Address22, Richardville, Cap-Haïtien, Nord
    Opening hoursMon – Fri: 8 a.m. – 3 p.m.
    Phone+509 4221-4021

    All transactions · SET-UP project · RES programme

  • Annex · Zantray Loto

    Acul-du-Nord — Annex

    Address07, Route de l’Acul-du-Nord, Nord
    Opening hoursMon – Sat: 9 a.m. – 5 p.m.
    Phone+509 3858-6034

    Deposits · Withdrawals · Zantray transfers

  • Parent company

    Jacksonville — BHZK Corporation

    Address8218 Windor Cover, Jacksonville, FL 32256, USA
    Opening hoursMon – Fri: 9 a.m. – 5 p.m. (EST)
    Phone+1 (904) 684-9060
    Emailbhzkhayiti@gmail.com

    Diaspora account opening applications · Information

Opening hours

Extended service, 7 days a week

Two counter shifts complement our round-the-clock digital services. In between, a short period is set aside for the shift handover and internal control.

  • Morning service

    7:00 a.m. – 4:00 p.m.

    Core banking and administrative services.

  • Evening and night service

    6:00 p.m. – 4:00 a.m.

    Extended services, assistance and authorized transactions.

  • Handover and internal control

    4:00 p.m. – 6:00 p.m.

    Cash count, reconciliation, internal control and maintenance. Counters closed.

  • Digital services

    24/7

    Account inquiries, requests, alerts and authorized digital transactions.

  • Emergency assistance

    24/7

    Insurance assistance and intake of urgent claims, according to procedures.

Two business lines, one branch

Commercial & community banking, ASA-H bancassurance

7 days a week

Line A — Commercial & community banking

Accounts, deposits, withdrawals, loans, payments and transfers for individuals, businesses and communities.

  • Account opening
  • Savings
  • Deposits and withdrawals
  • Personal loans
  • Agricultural loans
  • Community loans
  • Loans to associations
  • SME loans
  • Trade finance
  • Equipment finance
  • Money transfers
  • Payments
  • Collections
  • Merchant services
  • SET-UP value-chain financing

7 days a week

Line B — ASA-H bancassurance, digital & assisted

Subscription, renewal, claims and policy management — on your own or with the help of an agent.

  • Personal insurance
  • Motorcycle insurance
  • Car insurance
  • Agricultural insurance
  • Home insurance
  • Business insurance
  • Health insurance
  • Transport insurance
  • Life insurance
  • Occupational risks
  • Online subscription
  • Agent-assisted subscription
  • Premium payments
  • Renewal
  • Claim reporting
  • Case tracking
  • 24/7 emergency assistance as per policy

Network structure

4 levels of presence

  1. Level 1

    Main branch

    The full-service point of contact, home to the regional management.

    Banking · Insurance · Loans · Investment · Businesses · Community · Regional management

  2. Level 2

    Municipal agency

    The local bank in the main town of the municipality.

    Community banking · Savings · Loans · Insurance · Payments · Transfers

  3. Level 3

    Community service point

    The outpost in rural districts, run together with local associations.

    Deposits · Payments · Insurance · Assisted digital services · Request intake

  4. Level 4

    BACCA digital platform

    Available 24/7, on the app and the web.

    Account inquiries · Authorized payments · Requests · Alerts · Insurance · Support

Local reach

The Zantray network

Beyond our branches, more than eighty licensed Zantray agents handle deposits, withdrawals and incoming transfers in the rural districts of the South and the North.

What an agent can do

  • Take a deposit into your BACCA account
  • Pay out a transfer from the diaspora
  • Top up your prepaid card
  • Register a membership application

What requires a branch

  • Opening and closing an account
  • Signing a loan agreement
  • Unblocking a card
  • Disputed complaints

How to recognize a licensed agent

  • Zantray sign and licence number on display
  • A numbered receipt every time
  • SMS confirmation from BACCABANK
  • If in doubt, call us before you pay

No point of service near you?

Write to us with the name of your rural district: we will tell you where the nearest Zantray agent is and, where applicable, the date of the next field visit.

Write to usRemote transactions